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I absolutely felt that Haruko was our advocate. She was efficient, prompt in response to all of our questions and concerns. She was always available and coordinated with workmen, inspections, bank financing and escrow agents and always immediately followed up with us. She has been the best realtor that I have dealt with in over 20 years of buying and selling houses.
I have had the pleasure of working with Haruko twice in the past five years. She helped me find my dream condo in Duboce Triangle in 2010, and this year she helped me to find my first investment property in the Financial District. When I first sought to find a place for myself, my mortgage broker recommended Haruko. When I met her, she immediately put me at ease. She explained clearly all the steps that would be required in the process, common pitfalls, how to read through disclosures, and how do handle the offer process. Buying a home truly is a maddening amount of information to sift through and risk to assess, and Haruko cut through it all with deft precision. She helped me narrow down my search and took care of all the scheduling, saving me a tremendous amount of time. In no time at all, we found the perfect place, made the right offer, and everything fell into place. So I turned to Haruko again this year when I wanted to purchase an investment property.